About Sept. 19th I ordered via telephone, two "Nuwave Precision Induction Cooktops", a cast iron griddle, an Ultimate Cookware Set, and 9" and 10.5" frying pans, along with one "Nuwave White Oven Pro" after watching a television info-mercial. The ordering agent explained that, due to a special sale that day, one nuwavepic cooktop would be free and the other would cost $99.99. The cast iron griddle was $35.85, the nuwave white oven was $77.85 and everything else was free. This brought the total merchandise cost to $213.69.
The invoice lists 9 separate items along with their descrition, but only eight were shipped. After numerous efforts to contact customer service, I received an e-mail reply from a "Kelly" who explained that I got all the items I ordered of which I agreed to pay $239.85 for everything. The Main Cooking Package was a combination of the Utltimate Cookware Set and the Frying Pans.
I was not told that the total for the shipping and handling would cost me an additional $165.75! Previously she mentioned a $65.75 P & H charge which I explained was excessive. As a result, I changed my order by ordering a lesser lnumber of items. I would have never agreed to pay the $165.75 S&H charge.
0 comments