Complaint / Review
Aquajet showers Inc, Somer, Y
Mark Warrilow sends wrong and missing parts, does not stand behind warranty

Aquajet Showers Inc, Somers, NY Mark Warrilow

1-914-533-7257 fax/phone
914-522-8289
914-826-3689
914-826-3691

Purchased In January at home show while in a wheel chair, paid for on 4/18 when delivered. I purchased this shower for 9 yr old disabled daughter & myself which I was in a wheel chair when I purchased. Paid electrician & plumber to install per instructions the best they could, DVD was in chinese, written directions are pictures and did NOT match our shower. Cost is up to $2200.00 so far, shower cost was another $5900.00. Shower is missing parts and still does NOT function. It is very upsetting that they promise to send parts and MONTHS go by and they dont come. Now we get NO return call.

All we wanted was this shower to work and pass inspection to get CO on our new home. I have left several phone messages on ALL the phone numbers listed telling Mark the owner I needed to get the shower working to comply with building code.