We purchased a 1200.00 mattress set from Mattress 1 one in Palm Coast. The salesman guaranteed the mattress would not indent for 7 to 10 years or full replacement mattress would be provided. Three months after purchasing the mattress had two large indentations in it, preventing movement in the bed. The store was called four times and corporate headquarters called once over a period of a year and a half. We were told the manufacturer went out of business and they would do nothing to help resolve this issue, period.
Our bed is practicalled unusable now, even after trying to fill the indents with foam padding. The store will not offer any assistance, not even a reduced price on a new mattress, nothing. We are out 1200 dollars and pretty much been told tough luck.
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