Usacomplaints.com » Construction & Repair » Complaint / Review: Lon Smith Roofing - Below Poor Customer Service, Price Gouging. #937419

Complaint / Review
Lon Smith Roofing
Below Poor Customer Service, Price Gouging

Top was stated on our homeowners insurance plan. After having about six distinct roofers provide me quotes, I completed a demand on Lon Smith Roofingis web site in the future by. Their repetition was really effective and smooth-as towards the company background, just how long they've experienced the roofing organization, etc. They're let me make it clear the very best roofing firm, bar-none based on their rep. Their stereo and tv advertisements express just like well. We selected them-and got consumed to get a trip. Top was accomplished centered on my understanding of a particular written contract, which directed at me-up top. After requesting the repetition why they decided to not include the 30 pound experienced support, or any top area sporting or have my turbines in the same specification of my current generators, he created these modifications towards the demand. Nothing was actually annotated about the bet regarding a-line by-line cost change, just the grand total. We were never informed verbally there will be a cost change towards the work. While our top was changed by them, the employees were consuming alcohol in my own yard, totally unprofessional and dishonest. I don't understand work regulations, but I understand that is illegal. They delivered me the ultimate bill (ostensibly a notice declaring "Top completed per agreement" having a complete cost at the end), This Is Actually The very first time I'd actually observed the cost raise (discover their cost improved once they obtained the negotiation notice from my insurance adjuster). Nevertheless, they delivered my insurance insurer your final bill for around $1,600.00 less then mine using the information on anything they did for that work. How can that function and just why did they defraud us out-of a lot more cash? After I created more then many efforts to get hold of the organization workplace to go over the problems, I NEVER obtained a call-back, actually. I did so get a harmful notice in the very individual I had been trying to contact informing us that people owed them the whole quantity. It was incomplete distinction the salesman (repetition) informed us we didn't owe them something till we'd obtained our cash from our insurance provider. It got me four weeks to complete all of the since nobody may help me using the promises procedure (no telephone calls actually in the corporate workplace for help, none at-all, nit till I reduced the entire quantity of the top, including our allowable towards the roofing)? Next (actually), three times later I obtained a phone type the organization office wondering why I submitted a using the BBB (who didn't support). They arrived and talked to my spouse and viewed bills and anything and attempted to make amends. Truly, it got this lengthy and also to visit this degree BEFORE they'd aid. If you like to pay for to much for the next top utilize them, or even, steer clear.


Offender: Lon Smith Roofing

Country: USA   State: Texas

Category: Construction & Repair

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