Usacomplaints.com » Construction & Repair » Complaint / Review: Karshners - Karshner Sales - Durrell Karshner Sales Aka Karshner s Owner Jack Reynolds - Karshners - Karshner Sales - Durrell Karshner Sales - Karshner s Owner Jack Reynolds Remodel from Hell-Does not stand behind work-Goes to unbelievable lenghts to get out of repairs TOO bad I rehired after firing for unkept promises UNBELIEVABLE. #93123

Complaint / Review
Karshners - Karshner Sales - Durrell Karshner Sales Aka Karshner's Owner Jack Reynolds
Karshners - Karshner Sales - Durrell Karshner Sales - Karshner's Owner Jack Reynolds Remodel from Hell-Does not stand behind work-Goes to unbelievable lenghts to get out of repairs TOO bad I rehired after firing for unkept promises UNBELIEVABLE

I have made a previous report and I can not believe I am still stuck with such a shabby remodel that just keeps getting worse! I am not going to go into too much detail, you can read the other reports on Karshner Sales, mine and some other person who filed a report. To see all the reports I believe you must go into builders and contractors (there are several, just have to search) or go to a search engine and type in one of the names the company goes by.

Back to my comlaint, my biggest concern is the tile floor which covers alot of square footage, kitchen, eating area, two foyers, back door entry, hall and half bath. Everyday the grout job gets worse, it is crumbling everywhere, there are places where the grout is completely gone, there are several loose tiles in the main walk area. The most current disaster is the step down into the family room, the grout is falling out from under the step and before you know it the tile step is going to fall off.

The next concern some of the finishing work on the kitchen cabinets, I even had the Schrock Cabinet representative out and as consumers we know these people all stick together so that was a waste of time.

I have entertained several different groups of friends and family and they can not believe what a bad tile job I have, I guess the only good thing is they help spread the word NOT to hire this company, especially when they hear the whole story. They say for every sixth person you come in contact with they know someone you know, small world! Word of mouth, can't beat it!

This part you will not believe, because I was getting no where trying to call and speak with Mr. Reynolds to see what Karshner's planned do in regards to my complaints I faxed him notes trying to get him to return my calls. I admit some sounded pretty stupid but I was very upset. Just because our personal relationship was over it did not give him the right to walk away from his business obligation to me. He had his lawyer send a letter to stop contacting him so I did. I then had a friend tell me about rip off reports and I told my story. I also reported him to the Better Business Bureau which is a real waste of time (see reports on the BBB, I will no longer use a company who is a BBB member) and that made Mr. Reynolds angry. So he had me served with a anti stalking order, I never even went near the man, but what a way to try to get out of fixing my remodel which was going to cost him time and money.

He even lied in court and said he felt threatened by me, indicating I would harm him physically. I never threatened that man and never would, he just felt threatened because he knew I was going to pursue getting my repairs done. After I retained an attorney I finally got the stalking order removed, the magistrate I think was appauled that it was even served, there was no cause for that. One thing he said was my reports hurt his business and it was not fair to the men he hired, what about fair to me and the hurt and pain he caused me and my family? As soon as I get that fee paid I am planning to pursue a law suit, my attorney has the paper work ready to go. He also said I distributed flyer in neighborhoods, WHAT FLYERS? That is a out and out lie!!



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