On July 8 I ordered a corner sink from Home Perfect, an online store. I checked consumer complaintss to make sure it was a reputable company and I found nothing about the company so I felt the transaction would go smoothly. After two and a half weeks of placing my order I called to check the status and (I knew it was originally on back order so I thought 2 weeks would be time enough) I was told it would be shipped from the distributor to Home Perfect that week then they would ship it out to me. I checked back on July 27th and was told the same exact thing.
On July 31st the same and FINALLY the truth came out on August 2nd. That product was on back order and they had no idea when it would come in. Not only did they lie to about the status of the order, they kept me on hold for a MINIMUM of 10 to 19 minutes each time I called. At one point I was on hold for so long I picked up my cell phone and called on another line only to have the same person answer that call while I was still waiting on the other line. Not only did this hold up my carpenter, it cost me additional money and now after 25 days I have to start all over with another company since I can't find this sink in the home improvement stores! I willl NEVER order anything from that company again, and they had better credit my charge card pronto!!!
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