My husband and I bought a Lane Chair and it had to have 4 mechanisms put in it until the fourth one broke, Abbey's Furniture contacted Lane Furniture and told them to exchange the chair or give us a refund, Abbey's Furniture contacted us and told us that they would exchange the Lane Recliner for a Franklin Recliner, when we went into the store, the salesman informed us that this recliner was dyed and not painted, we have had the recliner for 6 months and all the paint is coming off, the Store where we exchanged the chair went out of business, and filed bankruptcy, two months after we bought the chair. The only way we know this is because I did some detective work on the computer and found out that Abbey's Furniture went out of business. My husband and I have contacted the attorney that represented Abbey's Furniture to see if we could get a receipt but, we were told since Abbey's filed for bankruptcy that we could not get that information. My husband has told Franklin Furniture that he would report them to the Better Business Bureau, usacomplaints.com, and Consumer Advocate if they did not do anything about the chair and they just laughed at him. My husband was told by a lady named Stephanie that the chair was painted if it was dyed or painted then, why is all the paint coming off. Franklin furniture is dis-honest and crooked, all they care about is selling their furniture, about you purchase it... You are on your own, and you got screwed!
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