Whirlpool customer service is one of the worst I have encountered. They consider a 6-7 year old $1500.00 Range oven or Fridges or freezers to be considered OLD!!!
I said to her wow! If the population was to throw their Whirlpool appliances into the landfills after 7 years, this would be quite a horrendous situation.
I think it's disgusting for a company to build appliances with a shelf life of 6 - 7 years and with only a 1 year warranty!!!
What a horrible brand! I will never buy another Whirlpool brand product ever again. You spend $1500.00 on a range oven and than around 5 - 7 years the control board blows out and costs another $500.00 to replace plus a service agents fee to remove and install.
I asked the Whirlpool customer service supervisor if I could get the Control board discounted and she refused and said I am sorry we are unable to help you. Pathetic!
Their cost on these boards is around $120.00 or so I was told by a appliance Service rep... They could discount that $500.00 board even half and still make a decent profit.
DO NOT EVER BUY WHIRLPOOL. Go with other brands instead... Their customer service policies are horrible. Your hard earned money will be buying an appliance with a 6 - 7 year shelf life before major repairs.
0 comments