In August my ex-husband received three calls from a Nathan L., referencing litigation.
I returned the calls only to find out that Nathan L. Works in collection department at Miller-Plante. He was trying to collect $42 for the Enza-Clene that I had been convinced to order by Miller-Plante's tele-marketer. I explained to Nathan that I had returned that product in Jan because IT DID NOT WORK. I had in April faxed a postal return receipt to "Bernice" in the Miller-Plante collection department.
Nothing more was heard from them until Nathan called me threatening me with damaging my credit history. When I phoned Nathan back explaining that I had the receipt and could send it. Nathan said there is a no return policy on liquids and that I must pay for it. I told him I wouldn't pay for something that I returned and most importantly... It was not effective and did not unclog my drains. Nathan then said he would file a non-payment report and hung up on me.
I can't believe that this company has a right to change their return policy of "money-back guarantee." Do I have any recourse to protect my credit history from this very unscrupulous company?
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