Never ever use MyPlumber Heating and Cooling!!!
We made a routine call out to get a blockage cleared from our upstairs bathroom. The 'technician' did not push the blockage far enough and subsequently raw sewerage come up through the laundry floor flooding the laundry, basement carpet and spare room. The smell and having three little kids running around was unbearable!
Initially they took full responsibility and had a contractor out to rip up the laundry floor, tear up the carpets in the basement and spare room and leave 13 fans and humidifiers to soak up the mess for three days. THEN they called to tell me they were no longer going to foot the bill and left me with a completely ruined and usuable basement that was my children's playroom and no place for my visitors to sleep.
Not only did they flood my house with sewerage, we had three more technicians in to seal the toilet and fix up the first 'technicians' mistakes...
It is now five weeks ago since they came, we still have no formal call from the manager as promised and no explanation as to why they did not take responsibility for the problem they caused. The ethics of this company are truly questionable.
A true nightmare! Never use them...
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