What seems to be forgotten (after reading comments both in support and against Springmasters/Canadian Property Stars) is that consumers are being defrauded by this company.
With all due respect to those "subcontractors" who feel that they have been mistreated and deceived by the company (I do feel for them), I haven't seen any comments from either side that address the bigger issue: namely that SM/CPS is charging its customers too much money for too little service.
SM/CPS uses high-pressure sales/scare tactics, as well as deceitful information, in order to sell its product. It is clear from looking at its online videos that SM/CPS tries to appeal to the subcontractors' greed to make "lots of money", as opposed to giving an ounce of concern about providing good service for good value to its actual customers... You know, those people who actually pay all of your wages!!!
I run my own small lawn care business, and while I don't mind competition (it means there's a market for what I am doing), I loathe companies who do not play fair. I have spoken to dozens of SM/CPS customers/former customers who have been mislead by SM/CPS in regards to what services that SM/CPS performs.
SM/CPS repeatedly claims to roll their lawns at the same time that they aerate, but this is simply not true. I own Ryan aerators, and even if the front drum is full of water, it adds about 50 pounds to the machine, given its very limited size. Since most of the weight lies within the steel shaft, tines, etc, this "weight in the roller" has absolutely no benefit of smoothing out the lawn, contrary to what SM/CPS constantly claims it does. Frost bumps, in fact, are sometimes even exaggerated by the roller pushing the bumps even higher as it rolls off of them.
All in all, SM/CPS does an incredible disservice to the lawn care industry as a whole. Quite often - due to the high-pressure tactics that SM/CPS uses - the homeowner never realizes until after the fact that they have vastly overpaid for what they received.
The result is that the homeowner simply recalls a negative memory from their aerating experience instead of what could and should be a positive situation for them.
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