After several conversations with different scotts lawn care customer service representatives about the many issues our lawn suffered under scotts lawn care, the invoices received reflecting charges that we were told would be waived, it is clear being their customer is a gamble. Under their so call care, our lawn was actually worse than when we used to apply the fertilizer ourselves. More weeds, yellow grass, voles, and it is clear scotts lawn care missed some large areas of our lawn. After many complaints and senseless explanations from their customer representatives blaming a “rough summer”, we have learned our lesson, and formally inform scotts in writing that we are canceling their lawn care service.
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