Complaint / review text:
They came out to clean my ducts for $45. Once there the price went to $575. Then they told me I needed a new condenser (lie) and sold me one for $3739. It didn't work. They came back numerous times, couldn't fix it, and finally said it's working fine. When I told them to come and get their condenser, they threatened to file a lien against my home, then sent me a fraudulent preliminary lien notice. The unit they installed was not the size they promised and they would not stand behind their guarantee. And the duct cleaning was completely ineffective. I have 30 documented complaints against NRG, all similar to mine.