Usacomplaints.com » Construction & Repair » Complaint / Review: Quincy Farm Supply - POLAN PRO - Electrolux Mfg. Ripoff Polan pro and Sears Riding mowers. #84508

Complaint / Review
Quincy Farm Supply
POLAN PRO - Electrolux Mfg. Ripoff Polan pro and Sears Riding mowers

I purchased a Polan Pro mower, 48 inch deck. My wife used it one time then it would not move and the primary mower belt was failing. I loaded it up and took it back to Quincy Farm and Home. Since I had only used it one hour I thought that they would simply replace it. Wrong. They told me that the belt was bad due to too much grass around the belt pulleys and that I would have to pay for the belt and installation. Then the hydrostat drive was not adjusted properly.

I cost me hard cash for my effort to get warrantee work done besides hauling the mower 120 miles twice. Now I have the mower home. The first time in use after their work on the mower. Guess what? It would not move. Not even to unload out of the truck. Since I am a Heavy Equipment Mechanic, I investigated the problem. The shift lever on the transmission was cataching on a capscrew at the side of the transmission.

I bent it out 1/8 inch, It then worked properly. Then I started mowing. The grass was 3 inches tall, since I had not had a mower for 2 weeks. 30 minutes passed, The mower belt broke again. I used my 20 year old John Deere 116 for the rest of the year. I have since installed new blades on the Polan (the flat ones) and have put 8 belts on the mower this year. Warrantee is gone now. It doesnt matter because it wasnt any good anyway.

I am now going to have to rebuild the deck because it will not work. And the so called repair shops only want to sell anotheer belt at $38.00 each. Electrolux is the manufacter. This deck is used also on Sears mowers. Do not buy polan products or sears. You will only be stuck if it needs repairs.

As for the polan??? I guess I will start trying to repair it myself. I hate to trade it in. It will only haunt someone else. It is trully the mower from HELL. And so is ELECTROLUX.


Offender: Quincy Farm Supply

Country: USA   State: Illinois   City: Quincy
Address: P.O> Box3745
Phone: 2172236970

Category: Construction & Repair

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