Usacomplaints.com » Construction & Repair » Complaint / Review: Mattress Warehouse - Delivered a damaged box spring and a mattress which is hard as a rock and refused to exchange it or help me with the warranty. #826591

Complaint / Review
Mattress Warehouse
Delivered a damaged box spring and a mattress which is hard as a rock and refused to exchange it or help me with the warranty

I bought a Queen size mattress at Mattress Warehouse which cost over two thousand dollars. When the mattress was delivered, the box spring was damaged. Furthermore, the mattress, a Devon by Simmons, was as hard as a rock. It was nothing like the floor sample which I tested out in the show room. When I called the manger, he said he could not refund my money or take back a used mattress. I called about the damage as it was being delivered and then the following morning again. He said that I could go through the warranty company and then gave me misleading information as to how to contact them. I would never buy another mattress from Mattress Warehouse and their TV adds are lies. Their TV adds say that the offer a money back guarantee. This company refuses to give any money back or help you with damaged property. Do not give them any money. Go somewhere, where they give you a return policy.


Offender: Mattress Warehouse

Country: USA   State: Maryland   City: Frederick
Address: 7315 B Grove Road
Phone: 3016828882
Site:

Category: Construction & Repair

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google