This is one bad company. I can't stress enough to stay away from any dealings with Sun Stuff of Ashville or Sun Stuff Energy. If it has Peter Phelps name associated with it you are going to get ripped off.
We contracted last October to have a gunite spa installed as part of a high end stone scape at our business. From day one the only thing timely and accurate was the owner's interest in collecting money. To today the spa has not been completed and Sun Stuff has stopped working. Here are some highlights of this companies work
Contract was for an 11' by 18' Jacuzzi. The water line measurements turned out to be 10' by 16.4' Peter tried to say that pools and spas are measured from the outside of the form. I guess 100 meters pools really aren't 100 meters in the Olympics if Sun stuff were to build them.
Spa is lopsided. There is 1" more water in the left side to the right. When the size and pitch was questioned at time of concrete form. I was told that they had so much experience I didn't need to worry.
After several payments (Over $20,000) not much was done to the spa. When another payment was asked for I insisted and the contract reads all work must be ongoing and consistent. Sun stuff disappeared and left the spa sitting for the icy part of the winter. No protection was used. After listening to a Sun Stuff sub complaining about having to lie to customers, collect checks knowing they weren't coming back and making promises they couldn't keep. The sub contractor was promptly terminated. God knows you don't want the customers to know how you are going to be hosed.
Jumping ahead after many problems in May the spa had its pebble finish installed. The smaller than contracted, lopsided spa almost looking like it would be completed. This was until we filled it. First leak was an extra hole in the concrete the contractor made but leads to nowhere. The second leak is still unknown and not repaired. This leak is probably from a cracked pipe under all the new stone patios. The spa leaks 2" inches of water per day. Half of the spa jets stuck out from the plaster walls because the PVC was not set level.
This was to be expected the spa wasn't level so why would the jets be. The plaster company returned and re-set the jets and patched the hole to nowhere. Today I have a leaking spa with plaster that looks patched in seven spots. The spa is missing parts and Peter Phelps is on to bend another customer over for the kill. I didn't mention that this company got an arbitrator to protect himself. I agreed to the arbitrator agreement to get the spa done. Sun Stuff violated their own agreement and the arbitrator fired Sun Stuff and Peter Phelps. I guess Peter knows the spa will never be right so his attitude is to move on.
Before you have any work done from this company please ask Peter to explain this job to you. I will be happy to make available pictures, contracts, inspection reports and emails to support that this company could possibly be the worst or the worst is Western NC
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