I had been a current target of LUNA Rug in Chicago. The salesman found my home on July 02 to calculate JUST 3 regions of the home I've with rug. Another places are wood floor. I particularly went him thru the whole task detailing it had been a rental and also the rug was horrible. All 3 models of steps were to become changed. Their 1st estimate was $1,386 for 3 models of steps having a fundamental Shaw rug and deploy. I told him used to do not need to invest that muchas every three years I'd substitute in the place of ongoing cleansing. He explained he'd an identical rug in a discontinued Shaw rug point appears exactly the same etc and he might do for $841.
I examined the estimate and closed his digital bill and settled money at that moment entirely. The estimate stated "Stairs1" and "Getting" that was the steps and also the top-floor little hall - anything I needed to displace. Sounded fantastic along with a reasonable offer. He eliminated rug he didnt need and that I got a reasonable offer. It had been a bit more than Homedepot but I thought hello it was good support plus they might get it done rapidly. Anything went well before evening of deploy. I met the contractors, strolled them thru the task and left for function.
After I returned my maid had authorized for that deploy and that I was lacking the brand new rug on 1 total group of steps and also the top landing. I expected her what occurred and he or she described they stated they didn't have sufficient of this rug to accomplish the task. I considered ok it had been overdue on Friday I'll contact the salesman and he'll manage on Friday. The salesman replied and ceased from the home on Sunday without informing me he was returning. Once more my maid was there and allow him in. She described and he explained ok, okay I'll keep in touch with Shawn and obtain everything looked after. Mon arrived about and that I eventually spoke to him. He went right into a complete tale of "this appears to be a misunderstanding" and we never calculated every area.
I couldn't think what I had been reading. I said Richard Cohen of Luna Rug asre you kidding? Why might your estimate state "landing" and only one period note steps if steps was per collection and also you finished 2 models of the 3??? Then he explained I really could spend $444 more to accomplish the task. I called everybody at Luna and nobody had the courtesy to call-back. I advised Rich you have to be kidding? You'll mess over a person for what? $100 inside your price of substance and work that you must've instaleld within the first-place and today since I paid money all I will do is consider one to small claims court. I told him I'll make certain I inform my tale to any and everybody because they are SCUMBAGS! I'll publish this everywhere.
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