There needs to be a class action suit against this company. I have read numerous reports about this company not honor the warranty to the customer. I am just another one that they have ripped off. I even bought 2 policies, one for my own house and one for a rental. I had used another company that was great, came out and quickly fixed my air conditioning system. I renewed with CHW and they came out, told me I needed a new condensor unit and it wasn't in the policy. I needed maintainence every 3 months. It appears from the other reports I have read, that that would not even have helped. I have reported them to the Better Business Bureau and think there needs to be a class action suit because of all the home owners they are continuing to rip off If anyone knows how to go about it, I would be happy to file.
I am planning on taking them to small claim court if I can.
Karen
Las Vegas, NV
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