Complaint / Review
BPS Home Improvement
Asked for money upfront, never showed up to do the work. Wouln'dt return phone calls

BPS Home Improvement of Long Beach is a rip-off!

My wife and I needed some home improvements done to our home. I contacted BPS Home Improvement for a quote. After many quotes, BPS was the lowest price... Now I know why... Jason Bigalow, the owner of BPS, informed me he needed 50% upfront, before they began any work. I gave him a check and was told they would begin work in 2 weeks. 3 weeks later I called Jason to see when they were going to start. No answer. 6 weeks and numerous un-returned phone calls went by and still no word from BPS or Jason. I then hired an attorney. He told me he could not find any Jason Bigalow or BPS Home Improvement, so I could not file a suit against him.

All I want you people to know when hiring a contractor is to do your homework. Research the contractor to make sure they are licenced and insured with the state you live in. Don't make the same mistake I made!