My Personal" opinion and experience is as follows: This company refuses to accept liability for damages done to my home due to poor construction. Engaged me in a vague and ambiguous contract that I feel is deceitful based on my knowledge of Mass Law 142a. Refuses to give me credit refund for work I waive having him perform under the condition the funds would be reallocated to another aspect of the project. Refuses to give me one of my building permits and failed to ever post it causing a stop work order to be placed on my home. Same permit, failed to list the true value of construction by some $15,000. Refuses to accept responsibility for cost related to flooding due to plumbing work he was contracted to perform and responsible for overseeing. Lied to insurance agency and claimed to have never have been contracted to perform plumbing in my home, though there is an extensive contract stating otherwise. Was dishonest about the cost of aspect of the project and refuses to disclose receipts and/or invoices to me regarding the true cost and/or payments to subcontractors to have the work performed. Refuses to disclose names, addresses, registration numbers, and contracts associated with subcontractors who performed work in my home. Refuses to accept financial responsibility for damage caused to materials due to poor installation by his crew. Refuses to sign a lien release so I may employ a new contractor though I do not owe him money. Self-admittedly charge me for work in contract that never intended on performing, did not perform, then caused a 4 dy kitchen installation to take 9 wks. This list could go on for hours. This is only a small fraction of the story.
Otherwise, his crew used my yard as a trashcan (plaster, concrete, wood, materials coated in black masking), let their friends and associates throw kitchen trash away in the dumpster for the project, broke a window out and refused to fix it, "borrowed" and destroyed my tools and refused to replace them, stopped up my toilet daily (yuck!), flipped cigarette butts all over my yard, scratched-up every appliance or piece of furniture they went near.
... And when I refused to give him more money because he had destroyed my home, lied to me, ripped me off for my credits (between $8-10g), etc, he packed up and walked out, with only the last 15% to go, and it is valued at approximately $8,000.
You be the judge.
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