Purchased item online for $400 with delivery date 5 days from the date of purchase. 2 weeks after the purchase I e-mailed about the status. 2 days later I received FedEx tracking number. 10 days later after no package showed I called FedEx. FedEx said someone initiated pickup and there was no package. I called many times and nobody ever answers the phone or called back after I left multiple massages. I e-mailed again I got few days later new FedEx number I called FedEx again the same story - someone called for pickup but there was no package. After 2 months from the day of purchase they stop replying to my e-mails.
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