I hired Allmetal roofing after checking out their references, BBB report and not finding anything negative about them. Charles who claimed to be the owner seemed very capable and promised my roof would be perfect.
They started about 3 weeks late, due to weather delays. The job started okay, but during the tear off they made an incredible mess, scratching my new windows and leaving thousands of nails all over the ground - which he promised would not happen.
The last day, before the gutters were done I was asked for a check - by his son - Charles was never on the job except to build and overhand - his son ran everything with a group of very young guys. I gave them the check and he promised the gutter man would be there on Monday.
2 days later, we had a heavy rain and the leaks started all over. I contacted them by email. Over the next 4 months they promised to fix it, eventually telling me that if their final fix doesnt work they will tear it off and start over.
They had to rebuild the overhang because they built it too small. They had to take off the ridge because they did not cut the vent. The more they tried to fix it the worse the roof looks. After their last fix which did not last one day, they stopped answering my calls. Eventually they hired a lawyer. They refused to give me their insurance information, refused to replace the roof or make good on their 15 year labor guarantee.
The Manufacturer, Triad Metals told me that the entire roof had to come off. To this day they still refuse to do anything. I did get some money from their insurance company to fix the skylights they damaged and the glass they scratched.
They have lied to me so many times - in writing. I wouldn't trust them to take out my trash.
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