So poor.
In the middle of a repair now. After weeks of waiting for a part to come in and an appointment, a very rude engineer finally made it round yesterday. He took our machine apart only to find they had ordered the wrong part. Brilliant.
Although he said he would contact the head office, who would in turn contact me, he didn't. It's been four weeks now since I first contacted these jokers and still no end in sight.
Definitely do not contract these idiots.
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