I purchased a Peachtree Citadel sliding glass door 9/14/06 from Menards.in February I e-mailed customer service to file a complaint that it was not rolling smoothly and the door had become difficult to open. I received no response. I went to Menards on two seperate occassions to seek thier assistance but they have turned out to be as worthless as Peachtree.
On April 21 I called and complained. They would not send anyone out to service the door and instead opted to send be the wrong replacement rollers. They did not address my additional complaints that the track was ruined, a peice of fiberglass had chipped off the back of the door, the upper rail that holds the foam sealer against the door had fallen out, and the foam seal was torn.
On March 21 I filed an on-line complaint through their website citing all of the above items as well as new problems: all the hardware has corroded, the edge of the fiberglass door has begun to split.
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