Complaint / Review
Sears
Kitchen Aid Refrigerator Repair Estimates Jumped, Charged $270

I contacted Sears to come and look at my Kitchen Aid Refrigerator. Don came over and gave me diagnosis that there is no current and you have circuit fault issue. I advised him that he need to turn refrigerator on - I can't believe.

He realized and re-assessed. Told me that refrigerant has leaked out, need to add die. He came back and added die as well as gave me estimate of $400

Two days later, new technician came and gave me estimate of $700. I have been trying to get hold off someone to escalate my issue no response.

They have closed my ticket and charged $270