On October 31st I ordered a small thermostat for a floor warming system. Credit card was billed on Nov. 2. Tried to reach them for the entire week afterward for status, no answer of phones and no reply to multiple e-mails.
On November 13th an e-mail stating that the order was "being processed" arrived.
Called to discuss, Russian gentleman insisted that they have "back ordered" the item from manufacturer.
Despite his promise to call with status I had to call back regularly before ever reaching him again. His statement that "the warehouse forgot to put tracking number" into the system convinced me that this is not a legitimate outfit and are scammers of the highest order.
Do not buy from ecomfortusa www.ecomfortusa.com
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