I have done some major online shopping with reputable people and businesses and I would have to say that when you put your word or your name on the line you have a lot to stand up for. Your word is what separates you from the lowlife scam artists who have no integrity and care little for your satisfaction.in fact it is a businesses determination to stand by its word that causes consumers to take notice and support it, thereby allowing it to grow and outlast other businesses that fail in this regard.
It is a business that keeps its word through the thick and thin, through the good and bad, especially the bad, that no matter what the outcome, knows that in the end it stands behind the name that it has made for itself in the consumers lives.
Yes, this name is the determining factor whether or not it can weather the storm. Such names as Lowes, Home Depot, Wal-Mart, Sams Club have made a lasting name for themselves because they know that their word is golden. They know that within reasonable limits, the consumers satisfaction is priority.
What does that mean for you and i. Plenty! It means that when we leave that store with the product in hand we will be satisfied with it in our homes. If not, we are assured that we can return it without a sicker or a scowl because that establishment has integrity, they stand behind their word and their word is customer satisfaction.
What else does that mean? It means that you can walk around and purchase items that are priced and leave that store knowing what you are getting and for how much. But what if the price you see on the item is extremely low and when you prepare to purchase it, it rings up as a low price and so you pay for it on your credit card but when you received the bill it you notice the item is priced much higher then when you initially paid for it? Do you return it in hopes of getting your money back? Do you keep it and hope the feeling of getting shafted goes away? No!
We the consumer know the salesman creed You get what you pay for. And if by chance the salesman slips then you can benefit or walk away. The fact is, a company that stands behind its word knows that there will be those times that it has to suck it up and not make that mistake again, even if it means that the customer initially walks away with a whole isle for two dollars. That is what customer satisfaction is about.
We are a people who like a deal. We like to find the prices no one else can. The lower the better. Think about it. If there was a mint condition vehicle in the driveway of your neighbors house that was going for $23.00 but it did not come with tires would you jump at the deal? Heck yes! Tires dont cost that much and $23.00 dollars for a mint condition vehicle is a downright steal.
You know that if you ask for those tires a person is liable to rethink his selling tactic and up the price. But how would you feel if later on your neighbor came over and said that although he accepted the original payment he meant to sell it for $10,000.00 more and demanded that he be paid? Obviously he doesnt care about integrity, doesnt stand behind his word and could care less about your satisfaction. Thats right, you just got hosed. You wont be buying anything from any of his garage sales.
Faucet Depot has done just that. Sure they say they are the lowest and that you will get a deal.in fact they even display a cover of Forbes magazine that list the Best On The Web as if to say that they guarantee your satisfaction. But do they? In my experience, no they dont. They will however take your money, laugh at you and say did you really think you were going to get it at that price?
Then they will call your job, laugh at you some more and say - well send for it and you can have your money back. Would you be satisfied with that response? Neither am I! Then again you may think well thats just your experience. You know, you may be right. But what if after reading this you used them anyway and got jilted yourself oops mister or ms consumer we are not in the habit of selling that for such a low price, our mistake so you must pay. Why go through the hassle.
I have seen the beast and looked square into its beady little eyes and its shifty smile and heard its cackle of a laugh and smelled its rancid breath as it voiced promises it did not keep. I was crushed to have attached myself to an item I could not keep. And on top of that, humiliated for thinking that I had found a bargain. Do you need to go there and share my misery?
Heed my warning. Faucet Depot does not care about its consumers. Faucet Depot does not stand behind its word. Faucet Depot does not care about integrity or repeat business. It is just a pretty shell housing shifty people who will smile as they stab you in the back.
Tell your friends, tell your family, tell your neighbors and strangers on the street. Let your voices resound the warning Faucet Depot Does Not Care!
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