1: May 12. I placed an order on their website and paid nearly $200 by PayPal.
2: July 21. After many emails the order finally arrived, but only after I changed colours. The 8 x 8 Roof was too large and baggy and the matching 8 x 8 Netting was too tight and about a foot too short for the walls. The material was not the best of quality.
3: July 21. I requested a return the same day I received it and was given permission to ship it back for a refund, an RMA number was assigned.
4: July 21. I returned the items at my expense the same day via Canada Post with the tracking number *5872.
5: July 24. According to the Canada post website, the RMA with the tracking number *5872 was successfully delivered on the Friday of the same week at 10:36 am.
6: August 18. After several emails the company finally acknowledged receipt of the returned goods and contacted me stating that the refund was processing via PayPal.
7: September 20. It has been over a month since they informed me that they were processing my refund. They ignore my attempts to contaact them.
Now I am out the goods and the money... These guys are crooks!
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