I have to say that I am pretty disappointed in the way the job hasturned out. Yes, it looks good and the guys that worked on it wereamazing in listening to our concerns, but there are a number of thingsthat Ernest said would be done that weren't and even stopped his guysfrom working on it. For example:
1. Ernest said there would be two coats of paint on the main house. Hisexplaination: "Backrolling IS the second coat." Backrolling does NOTcount as a second coat of paint. Backrolling helps the first coat ofpaint to adhere to the house, but it does not substitute as a secondcoat.
2. Ernest said the fence would be primed and then given a second coatof paint. I watched (and he watched) as they sprayed directly to theoriginal unfinished wood and then told me that this would be enough. Again, backrolling here also does not count as a second coat of paint. Also, not too much time later... That paint is now peeling upeverywhere.
3. He said the doors would be primed and painted with a second coat ofpaint, and I watched as they painted one coat directly to the originalunfinished door.
4. He originally told us that they do not work on Saturdays andSundays, but then he had his guys working in 100 degree weatherSaturday and on into the night... Because he had "another big job onMonday" you decided to have his men work late to finish our job. Thanksfor the rush job.
His website says he prides himself on 100% customer satisfaction and Ican tell you, we are most definitely NOT 100% satisfied. Yes, the houselooks good but it could have looked much better. Who knows how longthat will last. A year? Two? Hardly worth the price. We went withSuperior Painting because after bidding with a few other contractors, although his price was NOT the cheapest, we trusted him, his website, and his feedback reviews.
Well... Here is an UN-100% review.
0 comments