Usacomplaints.com » Construction & Repair » Complaint / Review: Mr. Rooter - Fraud POOR Customer Service. #483680

Complaint / Review
Mr. Rooter
Fraud POOR Customer Service

The declaration created within the telephone whenever you calll Mr. Rooter is really as follows, “Thereis never an overtime cost. Mr. Rooter Plumbers are clear and skilled, also it gets mounted right the very first time. There's no additional cost for evenings or breaks, and also you understand the cost before any plumbing work is conducted. Mr. Rooter Plumbers ensure craftsmanship and parts.” I named Mr. Rooter to obtain a estimate for support about the sewage lines at my home, I had been informed when we'd a cleanout the charge could be $185.00 which if we didn't possess a cleanout the cost could be over $200, since that bathroom would need to be eliminated for that lizard to become applied. I created the visit for that plumber to exhibit up between 9 am and 11 am on June 9th. The plumber reached the home 1/2hour late. Once the plumber began to look for the cleanse I place it out to a gap about the north aspect of the home (exterior), to that the plumber Larry decided that it had been the cleanout. Following the plumber flooded the point, he went a 100’ lizard in the outdoors cleanse. While he ripped out the lizard he explained he hadn't attained the block. Consequently, I required for him to please operate the lizard in the cleanout that's find about the extra bathroom, to which he did. While he ripped the lizard he realized that he'd not attained the block and he explained that people require it to set up a dual B cleanout within the entrance of the home. The estimate he offered us for that dual B was for over $1500.00. I told him that it had been too costly which I really could not manage it in those days, and that I questioned him if he'd an extended lizard to which he said yes. I required for him to please use that lizard to determine if he might achieve the block and he declined since it was too large which it'd unfit through the door. I told him he can use the sliding gates situated in the trunk of the home, he declined. Larry named his supervisor and advised him of that which was happening and he advised Larry to let's realize that the $185 that people settled him might visit the $1500.00 that people had a need to purchase the dual B. 24 hours later I named another plumber who had been ready to repair the issue for less.

Today i can't obtain any kind of credit and that i contact and call the business and they simply give me the runaround. I had been told the procedure is to call 24 hours later to that we did however the guy who solution didn't care and was rude. Exactly what a scam.


Offender: Mr. Rooter

Country: USA   State: California

Category: Construction & Repair

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