After following preventative maintenance schedule of the Quickchlor salt chlorinator cell for my two year old, newly built (~$35K) Shasta salt pool, my salt chlorinator (also called salt cell) needs replacing.
The issue is that Shasta has pulled the few remaining Quikchlor chlorinators (salt cells) from their stores back to corporate office, hording these items for unforeseen reasons. They have executed this strategy as a result of being cut off from distribution by the manufacturere Quikchlor salt cells. They have communicated numerous different reasons, includig their distributor (in Australia) no longer will sell to them.
I have two issues with Shasta on this item. First, where was the proactive management of this issue and notifying their customer base that we would not be able to purchase these any longer? Why didn't they run a query from their dbase and identify customers whose pools were
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