We have lost thousands of dollars, and our reputation online, this unscrupulous shipper that routinely ignores orders, and refuses to correct shipping mistakes. We have struggled to stay alive as hundreds, and hundreds of dollars were lost to extremely angry customers who never received their merchandise while Ecobaby basically sneered at, and insulted our business.
While they appear to deliver product for awhile, suddenly and inexplicably, one order after another will fail to deliver until an entire year's profit is gone in damage control, losses, and bad press from angry people that belongs squarely with Ecobaby, not a company that had to drain personal savings to compensate our customers.
Needless to say, we are still trying to reinvent our company in the wake of the complete destruction of our online reputation, and will never, ever purchase so much as a washcloth from Ecobaby PureRest.
YRC
Bethesda, Maryland
U.S.A.
0 comments