I sent in my order for a portrait with a gift certificate purchased for us at Christmas on The Shopping Channel. I corresponded with staff via email regarding some touch ups they were going to make. The last contact I had was at the end of February.
I was starting to worry about how long it was taking so I sent emails to my contact and then to the customer service email address. The emails came back undeliverable. I tried to get on to the website to get the phone number and the website is no longer in service.
I have had no contact from the company notifying me that they were closing. I have not recieved my portrait or a refund for the gift certifcate. I think it is disgusting that they did nothing to notify their customers that we would not be receiving our product.
AW
Okotoks, Alberta
Canada
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