Before obtaining the link I've settled the Protection deposit of $300 from my mastercard keeping consideration to TXU for instantly obtaining link on 25 Feb. And they've billed me again another 300$ safety deposit despite spending that about the first evening of the bond. Every period i attempted to contact their customer service it requires around 30 mins to achieve their customer service consultant which is the toughest ever customer service support i faced. I need to inform my facts and my entire tale they'll request the financial institution record and deal Identification etc i'll let them have and they'll declare they'll replicate that in the following month however it wont function. This is how it just happened for nearly a few months plus they have produced all psychological and bodily pain in my experience. Let me clarify that i'll spend the payment except that deposit and I'll contact the client treatment again and i'll advise the exact same tale they'll again ask me to deliver the financial institution declaration move declaration. I'll do exactly the same and also the same the other evening without intimating me they've disconnected my link Creating more issue in my experience and more pressure in my experience as well as psychological pain in my experience. When i named them about my disconnection they stated they did since I've not compensated, really I've paid and till today I've sent nearly five times. For the final 3 fax I've the delivered conformation declaration also. They aren't actually apologizing for the things they did plus they stated they'll cost me again disconnection and reconnection charge for that.
Iam prepared to show iam harmless and I've all of the files which I've delivered and bank record, fax delivered record for that same. I need justice.
Fyi
Our TXU Energy bill number is 100000430826
Contact number is 7138589229
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