I ordered one item from these people on 1/1/09. They charged my credit card on 1/2/09. After two weeks I had heard nothing about the status of my order. I contacted them and was told they would look into the issue. After another two weeks I was told they were having problems getting their shipment on the particular item. A day later I receive an email asking me to contact them regarding my order.
I phoned them and was informed that my item was discontinued. I requested a refund on 1/30/09. I since have been told more than once that my refund request was submitted to their accounting department. It is now 2/23/09, almost two months after they charged me for an item they never had, and I am still waiting for my money. Don't do it. These people have no regard for their customers.
0 comments