We're remodeling a kitchen after a house fire and selected RockTops for the countertops. I paid a $1600 deposit by personal check then $2800 via a credit card. Rocktops called to schedule the installation then disappeared.
All their stores across the country mysteriously closed and every voice mail box in their corporate office is full. I actually managed to get the VP of the company on his cell phone. He claimed to be in the hospital, didn't know anything, but finally admitted that the company 'looks like it's going out of business'. I've also found the cell phone number of the Director of Outside State Operations but he's suspiciously in the dark also.
I've filed a dispute with my credit card company and they'll protect me but I'm out the $1600. I believe this company has taken everyone's money and run. Merry Christmas! I especially feel bad for all the employees of this company that were probably blindsided right before Christmas. Good luck...
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