When I called A&E to arrange a service call, I was told very clearly that the diagnostic fee to determine why my dryer isn't working would be $75 ONLY. No other taxes or fees would be charged, unless I wanted a repair. A & E's number is 800-905-9505 in case anyone would like to confirm the sales pitch. I made an appointment and the serviceman said the electric cable attached to the dryer was loose. He did not repair it and told me to call an electrician. He charged me $75 plus an additional $66.24 for a "client instruct". For over 6 weeks I have called A&E repeatedly requesting a refund but have been told it is denied. This company appears to provide false information and hope that anyone who complains will simply get tired and go away.
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