Usacomplaints.com » Construction & Repair » Complaint / Review: Edge Flooring - Terrible product. #373791

Complaint / Review
Edge Flooring
Terrible product

I approached Advantage Floor by telephone, e-mail, notice and using the Better Business Office, (BBB) in Atlanta (where they're centered) concerning my defective home floor.

We purchased the Advantage Floor tiles, cutter etc. As was suggested to make use of and adopted all of the DVD directions but still our floor is substandard. It's damaged, crumbled has grouting spots that'll not come off no real matter what I actually do.

Side Flooring requested to get a group of tiles from my ground that we delivered. These tiles are great, crumbling in the sides, have spots in it I can't log off. Side Floor ultimately approached us and mentioned there is nothing wrong using the tiles. I anticipated a written response to my issues with a few kind of clarification. I obtained a notice which mentioned there is nothing wrong using the tiles, despite the fact that the main one I delivered had damaged. I expected for and anticipated a published or e-mailed clarification towards the kind of assessments utilized but I received neither.

The tiles continue to be great and also the grout won't clear off the tiles despite the fact that I adopted the terse directions from their customer support division and anything continues to be completed according to the DVD. I want an entire new ground.

These tiles are designed to possess a 20-year guarantee, nicely this ground has just been down roughly 20 weeks and appears like it's two decades old and must be changed.

When I stated earler I'd been really individual with Advantage Floor and lastly visited the BBB, who couldn't get Advantage Floor to answer their inquiries. Actually they've now been removed the BBB record.

I simply lost around $2,000 on floor, I'm likely to need to tear up and substitute.


Offender: Edge Flooring

Country: USA   State: Illinois

Category: Construction & Repair

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