I purchased a dining table from Northern Comfort. It was to include the table and 8 chairs. We had several discussions about needing 8 chairs.in fact, we had initially asked if 8 chairs would fit, and Daryl had told us that we could actually fit 10, if needed. When the table was delivered, it only included 6 chairs. Daryl insisted that we had to pay for the two additional chairs. I told him that the amount we paid should have included 8 chairs, since we discussed it at length. He said that he didn't charge us correctly and that we would have to pay for the additional chairs. I wouldn't consider it a good deal anymore, since we didn't get we ordered and the customer service has proved to be horrible. The product is good, but I can buy that anywhere. I would have gladly paid more somewhere else had I known what the customer service was like and that we weren't going to get what we ordered. Conveniently enough, our invoice didn't include any quantities for the items we ordered. Unfortunately, had I checked the BBB site before shopping, I would have found that he has an unsatisfactory rating. If you buy something from this business, you'd better protect yourself by getting every detail in writing.
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