Usacomplaints.com » Construction & Repair » Complaint / Review: Empire Today - They lied to me. #367705

Complaint / Review
Empire Today
They lied to me

I want I knew about that site before I handled Kingdom in August. There have been problems right from the start. First, they sent a salesman who offered us an estimation. There is a problem concerning the estimation, so that they sent another man to make sure it. The 2nd guy did not actually measure, he simply offered us a cost undercutting the very first man. We approached the organization to inform the supervisor concerning the unprofessional conduct which was heading plus they apologized. We went using the first man due to the fact we loved him. He appeared so truthful and real so when he arrived many times to complete paperwork around he remained to get a couple hours after and put out. I want we'd recognized what we were set for, but we were tempted from the present of credit, the guarantee, and also the comfort. They assured us that people were purchasing a outstanding item which was why it had been more costly. Like a youthful, very first time homeowner used to donot recognize I had been getting scammed. The ground was mounted and seemed ideal for a couple of months. Then we began realizing places that appeared as if these were buckling in the bones along with other places where the image was coming from the sides of the tiles. Whilst the issue worsened we got worried and named to tell them that which was happening therefore we're able to possess the problems fixed. They sent an inspector who arrived in the incorrect moment and may hardly speak language. He kept stating that my fridge, that will be just a few yrs old, should be dripping. The ground within the family room, home, and hall are all messed up, how might the fridge do this! I obtained a phone from the customer support representative a couple of days later to I would like to understand the issue wouldn't be included in my guarantee since it was water damage. Since I have understood there is no method that it had been water damage, I'm careful to not allow the ground get moist, they decided to send an "impartial" inspector to reassess the problem. He established that people didn't have water damage which the ground was precisely looked after.By using this statement the local customer support supervisor within the Philadelphia Marketplace explained that I should have triggered the harm from high-traffic in my own house, that will be absurd because you will find just two people and four small pets. He explained they'd reduce me a. He agreed to "just" cost me $2100 along with the $5975 credit line we'd previously removed with GE through Kingdom plus they might place exactly the same item along again. I told him no method was I spending more income to get a ground that did not last annually. He explained he was sorry that I had been dissatisfied but which was all-they might do for me personally. I'm still attempting to solve this large problem! It's been and remains a headache!


Offender: Empire Today

Country: USA   State: Pennsylvania
Site:

Category: Construction & Repair

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