Mr. B's Appliance Service & Parts is DEFINITELY a company you want to AVOID! Imagine waiting days for a Service Tech to come, finally having him come and tell you that your washer is now working just fine and pocket your check for the repair - ONLY to find out that the washer HAS NOT been repaired.in fact the Service Tech did absolutely NOTHING and your washer is in the same condition it was prior to his arrival! The only difference is... You paid good money for NOTHING! Off to the Laundromat you trudge carrying mounds of dirties from your family of 5. Finally YOU, not the Service Tech, figure out that it must be the washer pump. You call Mr. B's and arrange to pick up the part and when you go in to pay for it... The owner tells you that he is not going to honor the $120 price that was quoted you - in writing -but instead he is going to charge you $164.95. Probably he felt that he had not ripped you off adequately with the Service Call Charge of $60 where no service was performed. Finally... After the owner hassles you AND calls you a Liar he charges you $149.75.
Yes, this is what you get for being a Good, Repeat Customer trying to support the local businesses in a sluggish economy. Not to mention the fact that the wife finds the same EXACT part online for $96! Husband even cajoles sweet, kind & diplomatic wife to call and attempt to resolve. And what does the owner do? He yells, becomes rude, belligerent and argumentative with the wife and calls her a LIAR. Of course he also tells her that he "No longer believes in the Better Bureau" either, What a surprise! Not! Do yourself a favor and save yourself some Time, Anguish and $ - DON'T CALL Mr. B's!
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