We arranged to rent a house from these individuals and their company Option 1 Realty. We thought we were dealing with professionals since they are licensed real estate agents. WRONG!
First their website said it couldn't access my credit report and I wouldn't be charged yet their $17.95 charge did appear on my card. When I reported it to them I was assured that it would be automatically credited back within 5 days. It has been three weeks and no credit. Now they say I was never charged despite faxing them proof.
Then first he was going to email the lease to our agent, then it was he was going to meet us at the house to sign it and we should bring the credit report, then it changed to fax it. Soooo, we faxed it to our agent. She sent it to him. Then the story changed to he didn't receive the whole report. Faxed again. Then the story changed to he couldn't read it. Faxed again.
The next day we were due to sign the lease. I waited at the property for an hour and he never showed. I got home to an email from our agent stating he had decided NOT to rent to us and had text messaged her an hour before we were due to sign the lease.
He stated we would get our security deposit back in 30 days. Georgia law requires it to be in an escrow account and refunded immediately if you never execute the lease and take possession. He is refusing to return calls or answer emails.
I guess we will have to sue him in small claims court.in the meantime we can't rent another place since they have our money for the security deposit illegally.
NEVER, and I repeat NEVER do business with Option 1 Realty in Georgia or any of their employees.
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