Usacomplaints.com » Construction & Repair » Complaint / Review: Starcrest Of California - Charged for not sent item, not ordered item, did not count discount code. #317864

Complaint / Review
Starcrest Of California
Charged for not sent item, not ordered item, did not count discount code

On May 14, I faxed my order, providing with all discount codes and calculation. Later, received a letter by mail confirming shipment on 05/16/08 (that fast!!!).

After examining the received package I found out that they did not send item #12-59283-8 — 4-pack MICROWAVE PLATES —$4.00, but instead, they charged me for not ordered and not received third (I ordered only two) PINEAPPLE CUTTER, item #12-12786-6.

Moreover, I gave them a discount code "WTE" for reducing the price for item #16-68104-1 — FIFTY STATES ALBUM — from $2 to $1.80, not big deal, but they ignored it anyway.

Considering doscontinued item ($10.00), the total of my order was supposed to be $155.80. They charged my credit card $159.00. The credit of $6.20 should be returned to my account.

Thank you.


Offender: Starcrest Of California

Country: USA   State: California   City: PERRIS
Address: 19465 BRENNAN AVE
Phone: 9516572793

Category: Construction & Repair

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