Here is my letter to there loser manger:
Jimmy Pankiewicz
Admin/Customer Service Manager
SteelMaster Buildings
1023 Laskin Rd Suite 109
Virginia Beach, VA 23451
Phone: (800) 341-7007 ext 8123
Fax: (757) 422-8480
E-mail: [email protected]
Web: www.SteelMasterUSA.com
Dear Jimmy,
I am returning your plans as they are not what was represented to me and I am rescinding my order and our agreement.
Recap:
On or about 11/16 I was promised by Jonathan Richardson that I would receive the complete plans no later than 72 hours after a payment of $552.08. I was also promised by Jonathan Richardson that I would receive the materials no later than Dec. 20th.
The payments are indicated below:
11/19/07 check crd purchase 11/16 steelmaster buildings 757-4226800 va 491987xxxxxx4555 322740010517148? Mcc=5211 121042882da
reference number-
#11217070203 $1,656.24
12/12/07 check crd purchase 12/10 steelmaster buildings 757-4226800 va 486832xxxxxx7303 346740006949003? Mcc=5211 121042882da
claims reference number
#11217070237 $552.08
*On 12/10, I spoke with Georgette and paid the balance owed on the 2-car carport.
*The complete plans (including the required Engineering Calculations) were not received until 12/14.
*On 12/14, I verbally rescinded our agreement to both you and Georgette after learning that this carport does not comply with City of Los Angeles Building and Safety and that it would require additional engineering, geological testing and new plans from the manufacturer all at an additional cost to me that was not disclosed at the time of purchase.
I am sending you the plans via FedEx and have already filed complaints with my bank citing the misrepresentation on your part. My bank is in agreement with me as is the Department of Professional and Occupational Regulation for the State of Virginia and the Department of Agricultural and Consumer Affairs for the State of Virginia where additional grievances will soon be filed. I am additional pursuing criminal action against your company and you personally with the Commonwealth of Virginia State Attorneys Office.
I am demanding a complete and total refund of all monies and will be seeking damages civilly for the delay you have cost to my construction project.
Feel free to have your attorney contact me directly with any offers of settlement.
Sincerely,
Andrew XXXXXX
Results:
no further communication from this a-hole!
I got my bank to grant a full refund.
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