After eight months of false promises and no response from the Riviera Beach branch of Ben's Roofing, I was finally contacted by someone from the West Palm Beach Office of Ben's Roofing. They advised that the people I dealt with in the Riviera Beach branch of Ben's Roofing, no longer work for the company.
The people that left the company put them in a financial strain and they were unable to pay off their debts but at this time the West Palm Beach branch is starting the reimbursement process. They are trying to settle with the people they owe money to because of the negligence of the individuals who were working in the Riviera Beach branch.
They promised me they would send me the first partial payment to settle this debt.
After I receive this payment, I will be sure to report on the status of my situation.
I am glad to see that the West Palm Beach office is making an effort to do the right thing.
Let's hope this time the promise is for real.
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