I tried to buy a Carlisle home in the Twin Falls community. The sales rep was wonderful... I was up front about what I wanted and she was very professional and we made a deal. 2 days before closing the finance people they use tried to throw in some type of "jicky" financing. I said no. I wanted a fixed rate at the set term or no deal from the beginning.
To make a long story short. If the deal didn't go down I had in writing that I would get my $1,140.00 back... Well it has been 2 months. I have already bought closed and moved into a new home (been there 1 month) and still don't have my money from Carlisle homes... The manager Mike Lafoy has contacted me 2 times saying "your check is in the mail"... He called because I left over 20 messages at the corporate office. NO ONE HAS EVER ANSWERED THE PHONE THERE! 713-484-5900 so I get an email from his boss... Rhonda Weidner Vice President - Sales & Marketing Carlisle Homes USA. She told me the same story...
Well it has been 2 weeks now and mail only takes 1-2 days here in the same city??? Is Carlisle homes BROKE? They can't pay me what is owed which I have in writing??? I feel sorry for the sales rep there... She deserves to be with a much more professional home builder. Now no phone calls no emails nothing. They are avoiding me and KEPT my Money - No wonder they haven't sold many houses in there with the way they treat people! They say one thing and DO another... BEWARE of Carlisle homes in Houston Texas Twin Falls community!
Unhappy customer
houston, Texas
U.S.A.
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