I ordered a complete install kit for a 12' above ground pool and a new liner for a total including shipping of $359.98 on 6-2-07. I checked their web site this morning, 6-4-07, to see the status and to cancel the order due to unforeseen issues where the pool was to be set up. Their web page has disappeared form the internet! I was going to get their phone number and call them.
My mistake for not getting the phone number before ordering. But that may be a moot point as those who have called them here got no response anyway. SOME Customer (non) service!
I 'm off to the phone now to call my VISA to see what can be done if anything. I should have checked here before ordering and saved my $.
Oh, I did send them an e-mail for a cancellation but I almost bet it goes unanswered or returned. Good luck to all of you.
0 comments