I purchased a Kohler super flushing toilet. After 1 short week it began to plug up through no fault of my own. I've written to them for months and they haven't done a thing. They sent me email over 2 months ago asking for all the pertinent numbers from inside the tank and since then I've written 3 more emails and have heard nothing from them. I told them that I'd be contacting consumer complaints, BBB and the State's Attorney on 4/16 and that didn't even spur them to action.
I'm a senior, handicapped and paid a lot of money for this waste of extra money. I also cannot afford to have someone come out that I'd have to pay to fix this new toilet. I have to walk down 2 flights of stairs to use my basement old-style toilet that doesn't plug up.
Why is the big companies who think they don't have to pay any attention to their customers?
0 comments