These scumbags came to my house to fix my garage door. Within the 1st 3 minutes the "repair tech" tried to sell me a new garage door system at over $400.00. I suggested to him that it was a simple wiring problem and that I called them because I didn't have time to fix it myself.
He told me the door was fixed, said he tested it 7-8 times in a row so I paid him and he left. Can you guess what happened next??? The door quit working.
They came back out again, no charge this time. He claimed it was fixed and that the problem was that there was some sort of override that reversed the door if you opend/closed it more than 3 times in a row. I guess he forgot that he told us he tested it 7-8 times in a row the night before. The door worked fine for the rest of the day. And then it stopped again.
I attached new wire to the door and it has worked perfectly ever since. I called to get my money back and I was told that I should be grateful that they didnt charge me for the second visist.
I was told she would discuss it with the owner and I would get a call back. No call back of course. 2 weeks later I called again and they told me the "Owner" said "no refund" because I paid for a garage door servicing, and they "serviced" garage door. I argued that I didnt request my grage door to be seviced, I requested it to be fixed. I was told "too bad-that's the way it is".
I told her I would give the "owner" 24 hours to get back to me before I commenced action, he did not get back to me of course. DO NOT do business with these scumbags!
They claim customer satisfaction is #1 priority and actually have a stated warranty policy which they never even acknowledged. These guys are the lowest of the lows. Watch out for them.
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