Me and my wife were contacted by this company through the lending tree. Well to start when i was called everything sounded like a good offer. I was told our loan would be a 30 yr. Fixed loan at 8.5%. With a decent amount of money back to us. I told them i wanted at least 10,000 back on our refinance. I was told it would be no problem. Well first i neede my house appraised. I said fine. Well here is where it all starts to get bad. When the apprasor came i was called 2 hours prior and told that i needed to pay for it. Which i was not told ahead of time so i said i don't have the money to do that. The representative whose name is Mohammed Hamdan said i could post date a check for the amount. I said how much is it and he wasn't sure. Well it was $325. The apprasor agreed to a post dated check. So i thought everthing was good.
I got a call from Mo a few days later, he said he could only get us $5000 cash back, so i said no i didn't want to do it unless i got at least $10,000. So he said he could see what he could do. He called me back and said he could give me $12,000. So i said ok. Well we scheduled a day to close and we were looking forward to it. Well the notary couldn't make it that night and mo called to reschedule for the following night. I said fine and asked him if for sure we were getting $12,000 back he asured me we were. Well the next day i had gotten an overdraft notice from my bank the appraisor cashed the check before the date on the check.
I called mo they said they would reimburse me for the over draft. I said ok. Well that night was the closing and this is where the nightmare begins. First the notary was late she never called so i called the lending center and they called me back saying she would be a half hour late. She was 2 hrs late. Well we started the closing and i noticed we were not getting the amount back i was told the day prior so i called Mo he told me he made a mistake and didn't know what he was thinking. I said that i was really mad cause i also noticed it said it was a 3 yr. Fixed i asked about that he said he never told me it was a 30 yr and i said i didn't want the loan. But we were in a bind because he told me not to worry about my house payments for the other company on the phone prior to this night so we paid other bills and didn't have the money. For starters we don't make alot of money for i am waiting for my disability and my wife is the only one working.
So we were wanting to do this for christmas also. Well the notary didn't know any answers to our questions she told me to ask mo. Well when i was on the phone with him he convinced us to sign by saying that we could refinance with them in 6 mths. And get a lower rate and more cash out. So we did. Well the notary came back a few days later, she forgot to give us some copies. Also at the close is when i also recieved the good faith estimate which i didn't relize i should have gotten it first. Well the money didn't fund the day i was told because the notary had to come back a third time for us to sign some other form and i was irrate and didn't want the loan but the 3 days had passed for me not to take the loan. Also because the money wasn't funded the day i was told i got another overdraft for they tried to take a house payment out of my checking for the other mortgage company. Well when i found out i could not stop the loan i called mo and told him since i didn't recieve the money when promised and all the other problems they should do something for me like push our first payment out one more month. He said he could do that for me. So i thought everything was ok. So i called to find out about when they are sending me my reimbusements for my overdrafts. I was told it was sent out and should have it in 2 days. I also asked about the payment being pushed out. He said he forgot and has to talk to his manager about it. I said they better considering i was promised by mo it would or i was going to report them about there lending practices. He said don't worry they will and he will call me in the afternoon. That is this date of me writting that he told me this i will post tommorrow on what happens if he calls and also the money is do here then also. I hope someone can help us out.
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